Player Safety

Responsible Gambling at 75pak

Gambling should be an enjoyable leisure activity — not a source of financial stress or harm. This page outlines the tools, resources and principles that guide how 75pak approaches player safety, and what you can do to stay in control.

18+ Adults only — or the higher minimum required by the operator/license jurisdiction. Local laws, including Pakistan's Prevention of Gambling Act, 1977, may restrict participation entirely regardless of age.

What Responsible Gambling Means at 75pak

For most people, betting on a PSL match, placing a wager on an ICC knockout game or spending an evening on live casino games is straightforward entertainment. They set a budget — like buying stadium tickets or going out for dinner — and they stick to it. The evening ends, win or lose, and it does not affect their daily life.

But gambling can become a problem. The same features that make a betting platform engaging — live in-play markets, near-instant deposits, round-the-clock availability — can also make it difficult for some people to stop when they should. 75pak takes that reality seriously. We are not interested in building a platform that pushes players to bet beyond their means or that makes it hard to walk away. That is not a sustainable way to operate, and it is harmful to the people who use us.

Responsible gambling at 75pak means three things in practice. First, providing genuinely functional tools — deposit limits, loss limits, session timers, cooling-off periods and self-exclusion — that are easy to find and easy to activate. Second, being honest about what gambling is: an activity that carries real financial risk, with no guaranteed return on any bet or game. Third, treating requests for help or restrictions as priorities, not as problems to be minimised.

This page explains every tool available to you, how to recognise when gambling may be becoming a problem, and how to contact support if you need help. There are no barriers and no waiting periods when you need to restrict your own activity. If you need to self-exclude, it happens immediately.

We also acknowledge our legal position plainly: 75pak is not regulated by the Government of Pakistan, the PTA or any Pakistani provincial authority. Pakistan's Prevention of Gambling Act, 1977, and related laws impose restrictions on gambling activity. Users are solely responsible for understanding the laws applicable in their own jurisdiction. This page does not constitute legal advice.

Gambling Is Not a Way to Make Money

All casino games and sports bets carry a house edge or margin. Over the long term, losses are statistically more likely than gains. Never gamble with money you need for rent, food, family expenses or debt repayments. Treat every amount you wager as money already spent.

Under 18? This Platform Is Not For You.

18+ Age verification is mandatory. We check identity documents during KYC. Any account found to belong to a minor will be closed immediately and all funds handled in accordance with applicable compliance procedures.

Need Help Right Now?

Contact 75pak support 24/7 via live chat or email at [email protected] — our team can activate self-exclusion immediately and can communicate in both English and Urdu.

Your Responsible Gambling Tools

All of the following tools are available inside your Account at any time. None of them require you to call support or wait — you can activate them directly from your account settings.

Deposit Limits

Set a maximum amount you are allowed to deposit within a daily, weekly or monthly period. Once the limit is reached, further deposits are blocked until the period resets. Limit reductions take effect immediately. Limit increases may be subject to a short reflection period to prevent impulsive decisions. This is the most direct way to control how much money you expose to gambling.

Loss Limits

Set a ceiling on the net amount you are permitted to lose within a daily, weekly or monthly window. Once your losses reach the limit you have set, further wagering is paused for the rest of that period. Loss limits work independently from deposit limits and can be set at both the same time. They are particularly useful during high-stakes events like PSL finals or ICC knockout stages, when it is easy to chase losses.

Session Time Limits

Set a maximum continuous session duration. When your session reaches the time you have selected, the Platform will display a reminder. You can also configure automatic logout after a set period. Time has a way of passing unnoticed when you are engaged — session limits help you maintain an accurate sense of how long you have been playing, particularly on live casino games and in-play cricket betting.

Cooling-Off Periods

A cooling-off period temporarily suspends your Account from gambling activity for a defined duration — typically between 24 hours and 6 weeks. Your Account remains open and withdrawals of real-money funds can still be processed, but you cannot place bets or wagers during the period. Cooling-off periods activate immediately upon request and cannot be reversed once set. They are useful when you feel you need a break without committing to full self-exclusion.

Self-Exclusion

Self-exclusion permanently or long-term blocks your access to the 75pak Platform for a minimum period that you select. It activates immediately upon request — no delay, no questions designed to change your mind. During exclusion, you will receive no promotional communications. Withdrawals of real-money funds remain available. We strongly encourage users who feel their gambling is out of control to request self-exclusion without hesitation. Contact support via chat or email any time.

Marketing Opt-Out

You can opt out of all promotional communications — bonus offers, event alerts, re-engagement messages — at any time through your Account notification settings or by contacting support. Users who have set responsible gambling restrictions (limits, cooling-off or self-exclusion) will not be targeted with promotional material. We do not use pressure tactics or artificial urgency in our communications. If you are receiving unwanted marketing, contact us and it will be stopped.

How Limits Work

The table below summarises how each limit type operates, when it takes effect and when it can be changed. Understanding the asymmetry between reducing and increasing limits is important — it is designed to protect you against impulsive decisions made during a session.

Limit Type When It Takes Effect Can Be Reduced Can Be Increased
Daily Deposit Limit Immediately Immediately After reflection period
Weekly Deposit Limit Immediately Immediately After reflection period
Monthly Deposit Limit Immediately Immediately After reflection period
Daily Loss Limit Immediately Immediately After reflection period
Session Time Limit Next session start Immediately Immediately
Cooling-Off Period Immediately — (duration fixed) Not reversible
Self-Exclusion Immediately — (duration fixed) Not reversible during period

Specific reflection period durations are displayed in the Account settings at the time of the change request. Availability and exact mechanics are subject to operator configuration.

How to Self-Exclude

Self-exclusion is the strongest protection tool available. If you feel your gambling is becoming a problem or you simply want to step away for an extended period, follow the steps below. The process is straightforward and activates immediately.

1
Log In to Your Account

Access your 75pak Account from any device. Self-exclusion is initiated from within the Account — no separate application form or third-party referral is required.

2
Navigate to Responsible Gambling Settings

Go to your Account settings and locate the Responsible Gambling or Player Safety section. All limit tools and the self-exclusion option are grouped here.

3
Select Self-Exclusion and Choose a Duration

Choose a self-exclusion period from the available options. Carefully select a duration you are comfortable with — the exclusion cannot be reversed during the period selected.

4
Confirm Your Request

Confirm your selection. Self-exclusion takes effect immediately. You will not be able to log in or place bets for the duration. Withdrawals of existing real-money funds remain available.

5
Or Contact Support Directly

If you prefer, contact our support team 24/7 via live chat or email at [email protected]. Our team will activate self-exclusion immediately, in English or Urdu, without requiring you to navigate the Platform settings yourself.

Warning Signs of Problem Gambling

Problem gambling does not always look dramatic. Often it develops gradually and the signs are easy to rationalise. The following are common indicators that gambling may be moving from entertainment into a harmful pattern. If several of these apply to you or someone you know, it is worth taking them seriously.

Chasing Losses: Placing larger bets or continuing to gamble after losing in order to recover lost money, rather than accepting the loss and stopping.

Gambling Beyond Budget: Spending more than you planned to, regularly exceeding the amounts you told yourself you would limit to, or using money set aside for rent, bills or food.

Inability to Stop: Feeling unable to walk away during a session even when you intended to, or returning to the Platform shortly after finishing a session without a specific reason.

Hiding Gambling Activity: Concealing the amount of time or money spent on gambling from family or friends, feeling ashamed or secretive about it.

Borrowing to Gamble: Taking loans, using credit cards, borrowing from family members or depleting savings to fund gambling activity.

Gambling to Escape: Using betting or casino games as a way to avoid stress, anxiety, family problems or difficult emotions rather than as entertainment.

Neglecting Responsibilities: Missing work, family commitments or other responsibilities because of time spent gambling or preoccupied by gambling.

A Simple Self-Check

The following questions are adapted from widely used responsible gambling frameworks. They are not a clinical assessment — if you have concerns, please speak with a qualified professional. But they can prompt useful reflection. Answer honestly and for yourself, not for the Platform.

1. Have you ever gambled with money intended for household expenses, bills or family needs?
Never Sometimes Often
2. Have you ever felt the need to bet more and more money to get the same level of excitement?
Never Sometimes Often
3. Have you returned to gambling the next day to try to win back money you lost?
Never Sometimes Often
4. Have you hidden your gambling activity or the amount of money involved from people close to you?
Never Sometimes Often
5. Have you ever borrowed money or sold possessions to fund gambling?
Never Sometimes Often
6. Has gambling ever caused you to feel anxious, depressed or hopeless?
Never Sometimes Often

If you answered "Sometimes" or "Often" to any of these questions, consider setting limits on your Account or contacting our support team. If multiple answers concern you, self-exclusion or seeking professional support are both reasonable next steps.

Tips for Staying in Control

These are practical habits that help keep gambling enjoyable and prevent it from becoming a problem over time.

Set a Budget Before You Start

Decide the exact amount you are willing to spend before you open the Platform — not after you start playing. Treat that amount as already spent the moment you deposit it. Any winnings are a bonus; losing the budget is the expected scenario.

Set a Time Limit Too

Decide how long you will play before you start — one hour, half-time to full-time of a match, one PSL innings. Use the session timer in your Account to enforce this. Time is a real cost even when you are winning.

Never Chase Losses

If you reach your budget and are losing, stop. Increasing your stakes or continuing beyond your budget to "get it back" is one of the most reliable ways to turn a small loss into a significant one. Every bet is independent of the last.

Don't Gamble to Manage Emotions

Gambling when stressed, angry, anxious or low in mood reliably leads to poor decision-making. If you find yourself opening the Platform as a coping mechanism rather than for entertainment, that is a signal worth taking seriously.

Keep Gambling Separate from Relationships

Gambling should not affect your relationships with family or friends. If you are concealing gambling activity or it is causing arguments or financial tension at home, those are significant warning signs that the activity has moved beyond entertainment.

Review Your Transaction History Regularly

Your Account shows a complete history of deposits, withdrawals and wagering activity. Review it periodically. Seeing the actual figures — total deposited, total wagered, net position — provides an honest picture that in-the-moment play often obscures.

Support Resources

If you believe your gambling is causing harm — to yourself, your family or your finances — please reach out for help. The resources below are text-only references to organisations recognised within responsible gambling frameworks. They are listed for informational purposes. We do not control or endorse these organisations' content, and their availability or scope may change. Please independently verify their current contact details and services.

75pak support is also available 24/7 and can activate responsible gambling tools immediately. Our team can communicate in English and Urdu, which may be useful for users in Pakistan who are more comfortable discussing these matters in their first language.

GamCare

A UK-based organisation providing information, advice and support for people affected by gambling harm. Operates the National Gambling Helpline. Available internationally for informational guidance. (Text reference only — verify current contact details independently.)

Gamblers Anonymous

An international fellowship of individuals who share their experience to help each other recover from problem gambling. Chapters exist in multiple countries. Operates on a peer-support model with no professional referral required. (Text reference only.)

BeGambleAware

Provides free and confidential information, advice and support to anyone affected by gambling harm in the UK and internationally. Funded by the gambling industry but independently governed. (Text reference only — verify current contact details independently.)

75pak Support

Our own support team is available 24/7 via live chat and email at [email protected]. We can set limits, activate cooling-off or self-exclusion immediately. Available in English and Urdu. For gambling harm support, contact us at any time — no judgement, no delay.

Important: Organisation names above are text references to well-known responsible gambling bodies. 75pak does not link to external websites. Please conduct your own search for the current contact details, helpline numbers and available services of any organisation listed above. In Pakistan, professional mental health and financial counselling services may also be appropriate where gambling has caused significant personal or family harm.

Protecting Minors

18+ 75pak is strictly an adults-only platform. Registration requires mandatory identity and age verification. Accounts that cannot be verified as belonging to an adult will be suspended and the matter handled in accordance with applicable compliance procedures.

If you share a device with younger family members — whether in Karachi, Lahore, Islamabad or elsewhere — please take precautions to ensure they cannot access your 75pak Account. Practical steps include:

  • Use a strong, unique password and do not store it in shared browsers;
  • Enable two-factor authentication on your Account;
  • Log out fully after each session on shared devices;
  • Use device-level parental controls to restrict access to gambling sites on shared phones or tablets;
  • Never share your Account credentials with anyone, including family members.

If you believe a minor has accessed the Platform, contact support immediately. We will act on the report promptly.

Age Verification Is Mandatory

Every account on 75pak is subject to KYC age verification. No withdrawal is processed until identity and age have been confirmed. Accounts found to belong to minors are closed immediately.

18+
Adults Only — or higher age as required by applicable jurisdiction

Your Safety Is Our Priority

If you need to set limits, take a break or talk to someone about your gambling, our support team is available around the clock. You can also visit our FAQ for quick answers on how these tools work in practice.

Visit Our FAQ About 75pak

18+ Gambling involves financial risk. There is no guaranteed return on any bet or game. Local laws may restrict gambling. Please gamble responsibly.